EVERSONG PRODUCTIONS - PRIVACY POLICY

Effective Date: September 23, 2026

Website: eversongproductions.ca

 

1. INTRODUCTION

Welcome to EverSong Productions. We are a creative production studio committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit eversongproductions.ca, engage our services, or communicate with us. By using our website and services, you agree to the practices described in this policy.

 

2. INFORMATION WE COLLECT

We collect information you provide directly, such as your name, email address, phone number, company name, project details, and any content you share with us for production purposes. We also automatically collect certain information when you visit our website, including IP address, browser type, device information, pages viewed, time spent on pages, and referring URLs through cookies and similar technologies.

 

3. HOW WE USE YOUR INFORMATION

We use your information to: provide and improve our production services; communicate about projects, proposals, and invoices; respond to inquiries; personalize your experience on our website; analyze website usage and trends; maintain security and prevent fraud; comply with legal obligations; and send you updates about our services where you have consented to receive them.

 

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on one or more of the following legal bases: performance of a contract, legitimate interests (such as improving our services and securing our website), your consent, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

 

5. COOKIES & SIMILAR TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings. Disabling cookies may affect certain website functionalities. We use essential cookies for site operation, analytics cookies (e.g., Google Analytics), and preference cookies to remember your settings.

 

6. HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information with trusted service providers who assist in operating our website, conducting business, or serving you (e.g., hosting, analytics, payment processing), provided they agree to keep information confidential. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer or merger.

 

7. DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Project files, communications, and invoices are typically retained for 7 years for accounting and legal purposes. Website analytics data is retained for 26 months. You may request deletion of your data subject to legal retention requirements.

 

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections (SSL/TLS), secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights including: access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, data portability, objection to processing, and withdrawal of consent. To exercise these rights, please contact us at privacy@eversongproductions.ca. We will respond within 30 days.

 

10. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

 

11. INTERNATIONAL DATA TRANSFERS

EverSong Productions is based in Canada. Your information may be transferred to and processed in countries other than your country of residence, including Canada and the United States where our service providers operate. We ensure appropriate safeguards are in place to protect your information during such transfers in compliance with applicable laws.

 

12. THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites or services (e.g., Vimeo, Instagram, payment processors). This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information. We are not responsible for the privacy practices of third-party sites.

 

13. MARKETING & COMMUNICATIONS PREFERENCES

If you have opted in to receive marketing communications, you may opt out at any time by clicking unsubscribe in our emails or contacting us directly. We will not send marketing emails without your consent where required by law. Transactional emails related to active projects will still be sent.

 

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised effective date. For material changes, we will provide notice via our website or email. Please review this policy periodically.

 

15. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:EverSong ProductionsEmail: privacy@eversongproductions.caWebsite: eversongproductions.caWe are committed to working with you to resolve any privacy concerns.

 

16. CONSENT AND AGREEMENT

By using eversongproductions.ca or engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website or services. Your continued use after changes constitutes acceptance of the updated policy.